Privacy Policy

Introduction

At GravityX, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services, including bookings, competitions, and other engagements.

What Personal Information Do We Collect?

We may collect the following types of information:

Booking Information: When you make a booking through our external platform, we collect your name, contact details, and booking preferences. This data is owned and managed by GravityX.
Competition Entries: If you enter a competition via Google Forms, we collect the information you provide, such as your name, email, phone number, and any required competition details.
Website Interaction Data: We collect data such as your IP address, browsing behavior, and device information to enhance your online experience.
Contact Forms and Emails: Information you submit through our contact forms or emails, such as your name and message content.

How Do We Use Your Information?

The information we collect is used to:

Process and manage bookings, event registrations, and competition entries.
Communicate updates related to your booking, event, or competition.
Provide customer support and respond to enquiries.
Improve our services and website functionality.
Send promotional materials or updates with your consent.

Competitions and Google Forms

When you enter a competition via Google Forms:

The data you provide is securely stored within Google’s systems and managed by GravityX.
Your information is used solely for managing the competition (e.g., verifying entries, selecting winners, and distributing prizes).
We ensure that all data collected aligns with privacy regulations and is not shared with third parties unless necessary for fulfilling competition requirements (e.g., delivering a prize).

Instagram Feed Widget

Our website includes an Instagram feed widget to display content from our official Instagram account. This widget may collect and process information, such as:

Your IP address and browser details when you view the widget.
Cookies or similar technologies used by Instagram to track interactions and activity.

This information is managed by Instagram in accordance with its privacy policies. We recommend reviewing Instagram's Privacy Policy to understand how they handle your data.

How We Use It

The Instagram feed is used to showcase our latest updates, activities, and events directly on our website. GravityX does not collect or store additional data through this widget.

Who Has Access to Your Information?

GravityX Staff: Your data is accessed only by authorized staff for purposes such as managing bookings, competitions, and customer support.
Third-Party Platforms: Google Forms, our booking provider, and Instagram may process data on our behalf, adhering to strict privacy and security standards.

We do not sell or trade your personal information.

Google Analytics

We use Google Analytics to gather insights about website usage and visitor behavior. This data helps us improve our site and tailor services to your needs. You can opt out via the Google Analytics Opt-Out Add-on.

Your Data Rights

You have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate or incomplete data.
Request deletion of your personal data, subject to legal obligations.

To exercise these rights, contact us at the details below.

Links to Other Websites

Our website may contain links to external platforms, such as our booking provider, Google Forms for competitions, and Instagram. While we ensure these platforms meet high privacy standards, we encourage you to review their privacy policies.

Policy Updates

We may update this Privacy Policy to reflect changes in our practices or legal requirements. The latest version will always be available on our website.

Contact Us

For questions about this Privacy Policy or how your data is handled, contact us:

Email: info@gravityx.co.nz
Phone: 09 218 8886
Address: 11 - 15 Railway Street, Newmarket, Auckland

Effective Date: 18/11/2024